How to Receive LUZ Emails in the Inbox?

Each email provider has an automatic way to choose whether an email that arrives to you is trustworthy or spam - it usually doesn't even reach you. The problem is that this method is often flawed and can prevent you from receiving the spreadsheet you purchased from LUZ, a downloaded demo spreadsheet, emails with management and excel content and our offers. But rest assured, regardless of your provider or email program used, there is a simple way to receive our emails normally.

See instructions for each provider / program below:


  1. Open an email from LUZ
  2. Click the down arrow immediately next to the "Reply" icon
  3. Click on "Add Contact LUZ Business Spreadsheets to Contacts"

Alternative Option:

  1. Enter your spam box
  2. Select emails from LUZ
  3. Click "Not Spam"

Windows Live Hotmail

  1. Open an email from LUZ
  2. Click "Add to Contacts" next to the sender's name LUZ Spreadsheets to finish

Yahoo! Mail

  1. Open an email from LUZ
  2. Click "Add to Contacts" next to the sender's name LUZ Spreadsheets
  3. In the Add Contact form, add additional information, if necessary
  4. Click "Save" to finish

IG Mail

  1. Access your email and click on the "Spam" option on the left bar of your computer screen
  2. Select the emails from LUZ that are in your "Spam" folder
  3. After selecting the e-mails, click on the "NOT SPAM" button


  1. Click on the Anti-Spam option on the left bar of your computer screen
  2. So that the communication from LUZ is not returned, select the option "Do not send Tira-teima"
  3. After selecting, click on the option "authorize domains"
  4. Fill in the "Authorize Domains" field the domains you wish to authorize to contact you, register the domain:
  5. After entering the domain, click OK and check if the domain appears in the "authorized domains" box

Option 2: Click on the Quarantine, select the emails from LUZ and click on the "NOT SPAM" button

Terra mail

  1. Click Settings, located at the top of the screen
  2. Then, click on Control Panel, located below the right side of the screen
  3. On the right side of the screen, click Protected E-mail
  4. Under "List of accepted addresses / domains", click Edit
  5. Add the domain

Microsoft Outlook 2003

  1. 1. Open an email from LUZ
  2. 2. Right click on "Click here to download images" in the gray bar at the top of the message
  3. 3. Click Add Sender to Safe Senders List to end

Microsoft Outlook 2007 and 2010

  1. 1. Click on the [Actions] menu - [Junk E-mail] - [Junk E-mail Options]
  2. 2. Click on the Safe Senders tab
  3. 3. Click Add
  4. 4. Add the domain

Apple Mail

Apple Mail, by default, marks messages classified as SPAM, highlighting them in orange, but does not move from the inbox. In this case, there is the option to delete the message or to disregard it as SPAM by clicking on "Not SPAM"

Mozilla Thunderbird for the PC

  1. Click the Edit menu> Preferences> Security> Anti-spam
  2. Uncheck the option "When marking messages as spam: ..."

iOS - iPad, iPhone, iPod Touch

  1. In any email from LUZ, click on our name and add as new contact or existing contact

Android - Samsung, Motorola, Google Nexus, others

  1. Click on the sender avatar image LUZ Spreadsheets
  2. Click OK to add to contacts

How did we do?

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