Technical Support

How to Receive LUZ Emails in the Inbox?

Each email provider has an automatic way to choose whether an email that arrives to you is trustworthy or spam - it usually doesn't even reach you. The problem is that this method is often flawed and…

Updated 20 hours ago

Privacy Policy

LUZ is committed to the privacy and security of its customers throughout the process of browsing and purchasing through the website. The registration data of our users are not sold, exchanged or disc…

Updated 20 hours ago

It is not possible to open links using Microsoft Office applications (Outlook, Word, Excel ...)

1. Problem. When you click on a link using Microsoft Office applications (for example: Microsoft Outlook, Word, Excel, Powerpoint) you receive the following error message: “This operation was cancele…

Updated 20 hours ago

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